Building Better Client Engagement

Building Your Practice One Deck At A Time  Fear. It’s one of the biggest barriers to growing a business, organization, team or department.  We want to keep much of what we know, our expertise, close to the vest.  But failure to share means failure to expand and move beyond what exists right now into what […] Click to continue reading »

Culture Matters: What retirees at Fukushima nuclear plant can teach us

What would you say to me if I was retired and enjoying my golden years and I told you that I felt it was my duty to go work in the nuclear plant I use to work in where I would most likely die a horrible death due to radiation poisoning? Would you understand; be […] Click to continue reading »

Using images for personal development

Using images is a great way to get past the places of stuck. You know the times when you try looking at a particular situation or problem from many angles and no solutions emerge? Doing an exercise with photographs can help you tap into your inner wisdom and get past the place of stuck. Here […] Click to continue reading »

Using images to get past the small talk

Are you looking for a way to help you get past the small talk stage and to what matters most to your clients? A method that is fast, fun and doesn’t feel invasive? It’s the get-to-know-you phase, which is sometimes referred to as doing an assessment or intake. Your new client is telling you about […] Click to continue reading »

Your client is overwhelmed…What do you do?

We’ve all had the experience of feeling overwhelmed. It’s not a pleasant state to be in. There are a million things to do, but we can’t seem to be able to pick one and get it done. Watching a client go through this is frustrating. He may sit there quietly not being able to describe […] Click to continue reading »